Meeting expectations has changed given the adoption of hybrid work. Most, if not all, of a company’s communication with its employees now takes place online. Business leaders now have an opportunity to start thinking more creatively, which brings us to data analytics. Now that online interactions are the cultural norm at work, this creates more ways to understand if the meeting has been successful.
In addition to being a source of information, meetings can be used to obtain feedback from attendees, which can be used to gauge sentiment and levels of engagement. But how exactly should this be carried out? Live presentations and meetings on platforms like Zoom and Webex allow for the collection of data about user sentiment and involvement using methods like polls, Q&As, open-ended and multiple-choice questions, feedback, and reactions in real time. Every conversation is a chance to improve and grow as a listener in the modern workplace, and it may also have an effect on how well teams discuss ideas and collaborate. Leaders can use data analytics to improve online interactions and decision-making as a whole, making sure that every virtual meeting is a success.
It is a long-standing debate as to whether or not this meeting might have been addressed via email. Still, there are two things that can’t be changed: everyone needs to be connected, and there is no easy way to boost productivity and job satisfaction.
Given that it is more challenging to read people’s body language across the room, it is time to open the door to improved listening if we are committed to improving the way we communicate. In this discussion, Robert Graham, CEO of Poll Everywhere, will cover how to effectively ask questions, gain insights, and put meeting data to use. Robert will go over best practices, possible use cases, and a real-life case study.