Following its successful deployment at NiCE World, Ailias will showcase the next generation of conversational event experiences at Event Tech Live 2026
AI Digital Human company Ailias has announced the successful deployment of a photorealistic conversational AI Digital Human at NiCE World 2026, demonstrating how event organisers can extend keynote presentations into personalised, one-to-one conversations throughout an event.
Commissioned by global customer experience software leader NiCE, Ailias created an AI Digital Human of Philipp Heltewig, Chief AI Officer at NiCE, General Manager of NiCE Cognigy and co-founder of Cognigy.
While Philipp delivered keynote presentations and met customers across the event, delegates continued engaging with his AI Digital Human, asking questions, exploring topics in greater depth and holding natural conversations in multiple languages.
For Ailias, the deployment highlights a significant opportunity for the events industry.
Keynote presentations remain one of the most valuable elements of conferences, but they are naturally limited by time, location and audience size. AI Digital Humans allow those conversations to continue long after a presentation has finished, enabling every delegate to ask their own questions, explore subjects relevant to them and engage at their own pace.
“One of the most interesting things we observed wasn’t the technology itself,” said Adrian Broadway, Founder of Ailias.
“People very quickly stopped thinking about the AI and simply started having conversations. That’s when the experience became genuinely valuable. The technology quietly disappeared into the background and engagement took over.”
Throughout the deployment, delegates explored topics including conversational AI, agentic AI and customer experience, with every discussion shaped by individual curiosity rather than a scripted demonstration.
The project also demonstrated how AI Digital Humans can support international audiences, enabling natural multilingual conversations without requiring visitors to download an app or interact with a touchscreen.
Beyond Conversation
While natural conversation remains at the heart of every interaction, Ailias believes the next generation of AI Digital Humans will become significantly more capable than today’s conversational interfaces.
The company’s proprietary Ailias Visual Intelligence (AVI) platform has been developed to orchestrate richer, more immersive AI experiences by combining natural conversation with contextual visual content, intelligent body language and access to live business information.
Rather than simply answering questions, AI Digital Humans can dynamically present supporting images, diagrams, documents, videos and other digital content at precisely the right moment within a conversation, creating experiences that feel far more natural, informative and engaging.
Looking ahead, the same platform enables Digital Humans to connect with live data sources and enterprise systems, allowing them not only to answer questions but also to complete meaningful actions. From checking live event schedules and retrieving personalised information to making bookings, capturing leads and integrating with CRM and business platforms, AI Digital Humans are beginning to evolve from conversational assistants into intelligent digital representatives capable of delivering measurable business outcomes.
“Conversation is only the beginning,” said Broadway.
“The real opportunity comes when AI Digital Humans can understand context, present the right information visually and interact with live business systems. We’re moving beyond AI that simply talks towards AI that can see, explain and act. That’s where visitor engagement becomes genuinely transformational.”
See It at Event Tech Live
Following the success of the NiCE World deployment, Ailias will be exhibiting at Event Tech Live, taking place at Excel London on 11–12 November 2026, where visitors will be able to experience the latest generation of AI Digital Humans and explore how conversational AI is reshaping customer engagement across live events, exhibitions and experiential marketing.
The company will also be demonstrating how AI Digital Humans are evolving beyond conversation through Ailias Visual Intelligence (AVI), enabling richer multimedia experiences, live business integration and future agentic capabilities.
Read the full NiCE World case study: https://www.ailias.vip/nice-world-ai-digital-human/
