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Carla  Jones

Head of Event Operations & Client Services
Haymarket Events

About speaker

Carla has held the position of Head of Event Operations and Client Services for the past twelve years. She and her team work on over 50 events each year which vary in size and format - from breakfast briefings for ten to large scale events for over 800 in the UK, Europe, USA and the UAE. Carla and her team are responsible for everything from supplier sourcing and negotiation to ensuring exceptional levels of delegate, speaker and sponsor care.

Prior to Haymarket, Carla held positions at Emap Conferences and Centaur Conferences in both operations and client services roles.
 

Speaker's Sessions:

1510238400
1510238400 - 1510240200
Conference & Creativity Stage
English

Personalisation: Getting the balance right between providing value and protecting attendee privacy

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